Return a Product
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a refund (Returns must be unworn, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to charge restocking fee. So if for whatever reason you're not happy with your purchase, just send us an email to return@tonergraphics.com and we will issue a Return Merchandize Authorization number. (RMA)Please don`t forget to provide us your order ID number.
- Please note we do not accept any returns without RMA number
- You can return your purchase for up to 365 days from the purchase date. If you purchase on 2/29 of a Leap Year, then you have until 2/29 the following Leap Year to return those orders.
- Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
